FAQ

 

Frequently Asked Questions (FAQ)
Welcome to Art Echo! We’ve compiled a list of common questions to help you better understand our products and services. If you have any other inquiries, feel free to reach out to us at artechostore@gmail.com.

1. What types of art do you sell at Art Echo?

We offer a wide range of unframed canvas art in various styles, including abstract, modern, nature-inspired, and more. Our collection is perfect for adding a personal touch to any room in your home or office.

2. Are the canvases framed?

No, all of our art is sold unframed. This allows you to choose a frame that best fits your space and personal style. We offer high-quality canvas prints that are ready to hang once framed.

3. How do I care for my canvas print?

To preserve the vibrancy of your canvas art:

  • Keep it away from direct sunlight to prevent fading.
  • Clean it gently with a soft, dry cloth. Avoid using water or cleaning products.
  • If hanging in a high-humidity area, ensure proper ventilation.

4. What sizes are available for the canvas art?

We offer a variety of sizes to suit your space. Please check the product page for specific dimensions of each artwork. Common sizes include:

 

5. How long will it take to receive my order?

Orders are typically processed within 2-5 business days. Shipping times vary based on your location, but generally, expect delivery within 7-10 business days. International shipping may take longer. You will receive a tracking number once your order has shipped.

6. What is the cost of shipping?

Shipping fees are calculated at checkout based on your location and the size of the canvas you purchase. We offer free shipping on orders over a certain amount, which will be indicated at checkout.

7. Do you offer international shipping?

Yes, we do offer international shipping! Additional customs fees or taxes may apply based on your country's regulations. Please check with your local authorities for more information on possible charges.

8. Can I return or exchange my canvas?

We want you to love your art! If for any reason you are not satisfied with your purchase, you can return it within 30 days for a full refund, as long as the item is in its original, unused condition. Unfortunately, we cannot accept returns or exchanges for custom or personalized artwork.

9. How can I contact you?

If you have any questions or need assistance, feel free to reach out to us at artechostore@gmail.com. We’ll be happy to assist you!

10. Do you offer custom art?

At this time, we do not offer custom artwork. However, we update our collection regularly with new pieces. Make sure to subscribe to our newsletter for updates on new arrivals!

11. Can I track my order?

Yes! Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress.

12. Do you offer gift cards?

Yes! We offer gift cards that can be used for any purchase on our site. You can buy gift cards directly on our website.

If you have any other questions or need further assistance, don't hesitate to contact us at artechostore@gmail.com. Thank you for shopping with Art Echo!